Delivery & Returns
Delivery and Returns
For our customers in mainland UK (England, Wales, and Scotland), please note the following:
- Delivery Areas – We deliver to mainland UK only and currently do not cover the Channel Islands.
- Delivery Service – Enjoy free 48-hour delivery via ParcelForce for all eligible items.
- Major Appliances – At this time, we do not deliver major appliances to mainland UK addresses. Such as washing appliances, large cooking appliances, dishwashers, refrigeration appliances and televisions.
- Dyson Products – Enjoy free delivery on all orders across the UK.
. Where a customer resides outside of this postcode radius we recommend contacting the store on 028 3887 0124 or wilsonrichhill@gmail.com to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.
Delivery Timescales
Wilson Electrical will deliver all purchased goods within a window of 3 days. Wilson Electrical will contact all customers immediately after a sale has been made to confirm the delivery details.
